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RedBox Return

Offer your customers a 10 second drop-off experience with RedBox Return

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Return time

24 hours in the same city within 72 hours domestically
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Up to 30 kilograms

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Max: 47x37x30.5 cm

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No label printing and none of the usual queues. All the customers do is scan and drop

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24/7 availability in locations designed to fit in with everyday life

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A secure & self-service process brings the same fool-proof experience with every return

What customers tell us


of consumers aged 18-34 would rather use a code on their phone than a physical label


say retailers should do more to make the returns process as easy and fuss free as possible

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Contact Business Support

Want to find out more about our Business services? Contact our Business Relations team:

+966 1111 19600

RedBox Technologies

Kingdom Tower, King Fahad Rd., Riyadh, Saudi Arabia

Others Services

Frequently Asked Questions
What are the services provided by RedBox?

RedBox provides smart parcel lockers services to customers in the Kingdom of Saudi Arabia. Customers can receive and return their packages through RedBox parcel lockers within hundreds of RedBox Points around the city.

How can I pick up my packages from RedBox Lockers?

Once your package gets deposited into the RedBox locker, you will receive an SMS with PIN CODE and a tracking link. You can go to the selected RedBox Locker then enter the PIN CODE or scan the QR code.

Where are the RedBox Points located?
RedBox Points are located in many venues around the city, such as supermarkets, shopping malls, and residential compounds. You can see the Lockers map here