What is Redbox Express?

RedBox Express is one of RedBox’s services providing customers with fast, reliable, and affordable delivery. RedBox Express uses locker as a transportation service to make delivery less-contact, and easy to use for everyone.

RedBox Express is a customer-to-customer (C2C) parcel delivery service. With RedBox Express, customers can enjoy the convenience of locker-to-locker or locker-to-door parcel deliveries within our extensive network.

You can explore all the RedBox Sending services here.

Redbox Express advantages when shipping in Saudi Arabia

  • Faster shipping time: With RedBox’s fast shipping, your shipment at last-mile delivery will be faster than ever.
  • Competitive price: RedBox Express will save you money compared to other delivery options. 
  • Eco-friendly: With RedBox locker delivery, every shipment will produce less CO2 than the traditional one.

How to send your shipment with Redbox Express

How to send your parcel with My RedBox App

Step 1: Go to My RedBox App on your phone

Step 2: Choose Send Express and fill in the details

Step 3: Put the package in the RedBox locker of your choice earlier

How to send your parcel at the website RedBoxSA

Step 1: At the Express page, click on ‘Ship Now‘ button and then fill in the details

Step 2: Put the package in the RedBox locker of your choice earlier

FAQs about Redbox Express

Where are the RedBox Points located?

RedBox Points are located in vital sites that people visit daily, such as supermarkets, gas stations, pharmacies, retail stores, and malls. This makes accessing the lockers easy and convenient for individuals and businesses, saving them time and effort.

You can check out our points at Find a RedBox Point for a better view.

What to do when the locker door does not open after entering the PIN code?

We apologize for the inconvenience! Please call 8001111960 and one of our support team will help you immediately.

Why was the express shipment deposited but not updated in the system?

Please wait for the system to update the status within a few hours. If after this period, your shipment’s status is still not updated, contact our support team via WhatsApp at 920035487

How to pack parcels for Express shipment?

You can select the “Parcel packing” option in the My RedBox app and pay an additional 5 SAR. We will package the parcels for you before shipping  

Step 1: Choose Suitable Packaging

  • Find yourself sturdy boxes or padded envelopes that fit the shipment and the locker sizes. After that, you should add cushioning materials like bubble wrap or packing peanuts to protect parcels.

Step 2: Secure Your parcels

  • Wrap all your parcels in one package, next you would wanna fill empty spaces to prevent shifting during delivery.

Step 3: Handle Fragile or Special parcels Carefully

  • For easy-to-damage parcels, you should use extra padding, anti-static bags for (electronics) and a warning label for fragile items so we can notice and take it more carefully.

Step 4: Seal and Label Properly

  • Use strong tape to seal your package then clearly write the drop-off code, attach it securely and you are good to go.

Conclusion

With RedBox Express, you can send your shipment without worrying about speed and damaged shipment. So go ahead, and find your nearest RedBox locker to send your shipment to your loved ones now.

You can also explore other RedBox delivery services based on your needs here.