RedBox Return
Do you want to return goods bought on our partners’ platforms? You can do it seamlessly without incurring additional costs using RedBox Return!
Reduce stress for less
Remove stress from collection and returns. No more waiting or human contact needed. All that while paying for a lower shipping cost
We put them in control
Consumers can arrange deliveries around their lives, not the other way around
We’re the greener choice
Lockers are 3x greener than traditional home delivery, reducing local congestion and harmful emissions
How to deposit at Locker
Step 1
Submit a return request to the merchant
Step 2
If the request is accepted, you’ll receive a return PIN code via SMS
Step 3
At the nearest locker, click “Send Express or Return”. Enter PIN code to deposit the package
Step 4
RedBox driver will pick up the parcel and return it to the merchant
How to deposit at Counter
Step 1
Submit a return request to the merchant
Step 2
If accepted, you’ll receive a return PIN code via SMS
Step 3
At a counter that accepts returns, show your drop-off code to the staff
Step 4
Staff will stick the return label on your parcel for RedBox to send it back to merchant
A real game-changer
Say goodbye to waiting for couriers or worrying about missed deliveries. Enjoy 24/7 drop-offs and pickups at a lower shipping fee!
Your peace of mind delivered
Enjoy the convenience of real-time parcel tracking, coupled with our secure and vandal-proof lockers. Plus, it’s hassle free and contactless.
A more sustainable future
Say goodbye to waiting for couriers or worrying about missed deliveries. Enjoy 24/7 drop-offs and pickups at a lower shipping fee!
Explore other services
RedBox Express
Fast, secure, 24/7 parcel sending made simple. No more waiting or human contact needed.
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RedBox Express (Locker to Home)
Enjoy the convenience of swift, secure home delivery directly from our lockers.
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International Express
Ship your packages globally at surprisingly low rates. Beyond borders, directly to the receiver's doorstep.
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RedBox Return
Unhappy with your purchase? No worries. Return the package conveniently with RedBox.
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